Intensity Casino Terms & Conditions

These Terms and Conditions govern access to and use of Intensity Casino, including its website, games, promotions, payment services and related features. By creating an account or using the services, you confirm that you have read, understood and accepted these terms.

Intensity Casino may apply additional rules to particular games, promotions or services. Those rules form part of these Terms and Conditions. If you do not agree with any provision, you must stop using the website and close your account.

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Agreeing to These Terms

These Terms and Conditions constitute a binding agreement between you and Intensity Casino. They apply whenever you visit the website, register an account, deposit funds, participate in a game or claim an offer.

You are responsible for reviewing the current version before using the services. Continuing to use Intensity Casino after an update has been published indicates acceptance of the revised terms. Any game-specific rules displayed on the website also apply to your participation.

Who May Use the Casino

Intensity Casino is available only to individuals aged 18 or over. By registering, you confirm that you meet the minimum age requirement and that gambling is permitted for you under the laws that apply to your location.

You must not use the services if online gambling is unlawful where you are located, if you are subject to a gambling restriction, or if you are acting on behalf of another person. Intensity Casino may refuse access where eligibility cannot be established.

Creating Your Player Account

You may need to create a personal account before accessing certain services. Registration information must be accurate, complete and kept current. You may have only one account unless Intensity Casino expressly authorises otherwise.

• Choose secure login credentials and keep them confidential.
• Do not permit another person to use your account.
• Tell Intensity Casino promptly if you suspect unauthorised access.
• Make sure payment methods are held in your own name unless approved in advance.

You remain responsible for activity carried out through your account where you have failed to protect your credentials. Account details must not be sold, transferred or used to conceal the identity of the person gambling.

Identity and Account Checks

Intensity Casino may carry out age, identity, payment, fraud, source of funds or other compliance checks. You agree to provide information and documents that are reasonably requested for these purposes.

Documents must be genuine, current and readable. Verification may include information such as your full name, date of birth, address, identification details and evidence connected with a payment method. Processing a deposit or allowing access to games does not prevent later verification.

Withdrawals or account activity may be delayed while checks are incomplete. If information is false, misleading or cannot be verified, Intensity Casino may restrict the account, cancel affected transactions or take other action permitted by these terms.

Funding Your Account

Deposits must be made using a payment method that you are authorised to use. You should check the available payment options, minimum amounts, processing times and any applicable charges before confirming a transaction.

Funds credited to your account are intended for participation in the services and must not be used for unlawful purposes. Intensity Casino may reject, reverse or review a transaction where there is a technical issue, suspected misuse, payment dispute or compliance concern.

You should confirm all transaction details before submitting a deposit. Once a transaction has been accepted by the relevant payment provider, it may not be reversible through the website. Any payment provider conditions also apply.

Requesting Withdrawals

You may request a withdrawal of eligible funds through the methods made available by Intensity Casino. The account holder may be required to complete verification before a withdrawal is processed, particularly where the requested amount or account activity requires further review.

Withdrawals are normally returned to an approved payment method belonging to you. Where that is not possible, Intensity Casino may request alternative payment details or supporting evidence. Processing times can vary because of internal checks and the operation of banks or payment providers.

• Withdrawal requests must contain accurate information.
• Funds linked to reversed payments, chargebacks or suspected fraud may be withheld while investigated.
• Applicable wagering conditions must be satisfied before promotional funds can be withdrawn.
• Transactions may be cancelled or adjusted if a clear technical or accounting error occurred.

Promotions and Bonus Rules

Promotions, bonuses and free plays are subject to the specific terms shown with the relevant offer. These may include eligibility requirements, qualifying deposits, wagering conditions, game restrictions, maximum winnings, expiry dates and withdrawal limits.

You must not claim an offer more than once where the promotion is limited to one offer per person, household, device, payment method or other stated category. Intensity Casino may remove a bonus or related winnings if an offer was obtained through error, abuse, multiple accounts or activity designed to avoid its conditions.

Before participating, you should read the complete promotional rules. If a promotion conflicts with these general terms, the promotion-specific conditions apply only to the extent of that conflict.

Using the Services Properly

You must use Intensity Casino honestly, lawfully and in accordance with these terms. Games are provided for personal entertainment, and your decisions to deposit, wager or continue playing are your own responsibility.

You must not attempt to interfere with the website, manipulate game outcomes, bypass security controls or use tools that provide an unfair advantage. You are also responsible for maintaining suitable equipment, software and internet access for using the services.

• Submit truthful information at all times.
• Use the services only through permitted access methods.
• Respect the operation of games, payment systems and account controls.
• Report suspected errors or security issues promptly.

Conduct That Is Not Allowed

Prohibited activity includes conduct that damages the integrity, security or fair operation of Intensity Casino. Examples include fraud, money laundering, payment abuse, collusion, cheating, automated play and exploiting software or pricing errors.

You must not use another person’s account, create accounts to evade a restriction, submit false documents, manipulate promotions, interfere with other users or attempt to reverse legitimate payments without a valid reason. Using the website to distribute malware, unlawful material or unsolicited commercial communications is also prohibited.

Where prohibited activity is suspected, Intensity Casino may suspend access, retain relevant records, cancel transactions or take other lawful steps. Any decision will depend on the circumstances and available information.

Ownership of Website Content

The website, software, game presentation, text, graphics, logos, designs and other materials made available by Intensity Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, those materials may not be copied, modified, republished, distributed or commercially exploited.

You receive a limited, personal and non-transferable permission to use the website for its intended purpose. This permission ends when your access is suspended, your account is closed or these terms otherwise cease to apply.

Limits on Responsibility

Intensity Casino aims to keep the services available and accurate, but uninterrupted access cannot be guaranteed. The website may be affected by maintenance, telecommunications failures, software faults, payment provider issues or events outside reasonable control.

To the extent permitted by applicable law, Intensity Casino is not responsible for losses caused by your misuse of the services, inaccurate information supplied by you, unauthorised access resulting from your failure to protect credentials, or the acts of third-party providers.

Nothing in these terms is intended to exclude or restrict a right or remedy that cannot lawfully be excluded or restricted. You should use appropriate care when deciding how much to deposit or wager.

When Access May Be Restricted

Intensity Casino may suspend, limit or close an account where necessary to protect the website, investigate suspected breaches, complete verification, address payment concerns, comply with applicable obligations or manage responsible gambling risks.

You may also request account closure. Any outstanding balance will be reviewed before funds are released, and legitimate amounts may remain subject to verification, promotional conditions, payment reversals or other unresolved matters.

After closure, you must not create a new account to avoid a restriction. Provisions that need to continue after closure, including ownership, liability, privacy and dispute-related provisions, will remain effective where appropriate.

How Personal Information Is Managed

Intensity Casino may collect and use personal information needed to operate accounts, process payments, verify identity, provide customer support, maintain security and meet applicable compliance responsibilities. Information may also be used to administer promotions and improve the services where permitted.

Information may be shared with payment providers, technology suppliers, verification services, professional advisers or relevant authorities when reasonably necessary for these purposes. Intensity Casino expects service providers to handle information appropriately.

You should review the privacy information provided on the website for further details about collection, use, storage, access and available choices. By using the services, you acknowledge that personal information may be handled as described in that information.

Gambling with Care

Gambling should remain entertainment, not a way to earn income or recover losses. Set a budget before playing and use only money you can afford to lose. Never gamble with money needed for essential expenses.

• Set personal deposit, loss or session limits where available.
• Take regular breaks and avoid playing when upset, tired or under the influence.
• Do not chase losses or increase stakes to recover previous results.
• Ask for help if gambling is affecting your finances, relationships, work or wellbeing.

If you feel that gambling is becoming difficult to control, stop using the account and consider seeking independent professional support. Intensity Casino may apply account restrictions or cooling-off measures in accordance with the options available on the website.

Updates to These Conditions

Intensity Casino may change these Terms and Conditions to reflect service developments, operational requirements, security measures or changes in applicable obligations. The updated version will be made available on the website with its effective date where appropriate.

Changes will not normally affect transactions or promotional participation already completed, unless an adjustment is needed to correct an error or comply with an applicable requirement. If you do not accept an update, you must stop using the services and may request account closure.

How to Get in Touch

For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, contact Intensity Casino at [email protected]. Include enough information for your request to be understood, but do not send passwords or unnecessary payment details.

Customer support may request information to confirm that you are the account holder before discussing account-specific matters. Intensity Casino may retain communications and related records where needed for security, service administration or compliance purposes.

Last updated: 6 September 2026